If you are using the SendSafely Dropzone with Zendesk and add or remove Zendesk agents on a frequent basis, you may want to consider using an automated process to synchronize your Dropzone with the Agent List from Zendesk. We've developed two simple command line examples that allow you to do this. One is written in Java and another is written in Javascript (using Node.js). Both code examples are published in our public Github repository.  

The code requires two accounts:

• A Zendesk login (may require admin rights to get the full list)
• A SendSafely account (the account must own the Dropzone that you are trying to synchronize)

Instructions for Java

Once you download and extract the zip file, everything you need should be in the "/Code-Examples/Synchronize Dropzone with Zendesk Agent List/Java Example" folder. The example app will pull all agents and admins from Zendesk and then run through all active Dropzone recipients and then add/remove recipients from SendSafely so that the Dropzone recipient list matches the list of Zendesk agents & admins. 

var zdHost = "https://company_name.zendesk.com";
var ssApiKey = "PUT_YOUR_SENDSAFELY_API_KEY_HERE";
var ssApiSecret = "PUT_YOUR_SENDSAFELY_API_SECRET_HERE";
var zdUsername = "PUT_YOUR_ZENDESK_USERNAME_HERE";
var zdPassword = "PUT_YOUR_ZENDESK_PASSWORD_HERE";