Online Help Center
Get instant answers to common questions and learn how to use SendSafely like a pro.
Salesforce Integration
- Salesforce Integration Overview
- Installing the SendSafely for Service Cloud App
- Creating a Connected App for the Dropzone Connector
- Dropzone Connector Setup for Service Cloud (AWS Lambda)
- Dropzone Connector Setup for Service Cloud (Google Apps Script)
- Installing the SendSafely Dropzone Widget on a Salesforce Community Site
Zendesk Integration
- Zendesk Integration Overview
- Installing the Portal Widget for Zendesk
- Installing the Zendesk Agent App
- Installing the Dropzone Connector for Zendesk (Google Apps Script)
- Installing the Dropzone Connector for Zendesk (AWS Lambda)
- SendSafely Zendesk Integration Setup Checklist
Freshdesk Integration
Quick Start Guides
Quick Start Videos
SendSafely Dropzone
- Hosted Dropzone Set Up
- Dropzone Management for Enterprise Admins
- Embeddable Dropzone Widget Overview
- Renaming files uploaded to a Dropzone
- Building a Encrypted Web Form using the SendSafely Dropzone API
- Enabling the Dropzone Widget filePrefix feature
SendSafely Workspaces
General Information
User Help Center
- Using Contact Groups for teams
- Using your SendSafely Personal URL
- Best Practices for Using Trusted Browsers
- Exporting and Importing a Trusted Device Key
- Items that Require Approval
- Obtaining an API Key and API Secret
SendSafely Outlook Plugin
- Error "The program cannot access the file because it is being used by another process"
- Update for SendSafely Outlook Plug-in (Standalone Installer)
- Outlook Plug-in Release Notes by Version
- Installing the Outlook Plug-in
- The SendSafely Plugin has Disappeared from Outlook!
- SendSafely Buttons are disabled / greyed-out
SendSafely for Chrome and Gmail
Platform Integrations
SendSafely APIs
Tools and Utilities
Enterprise Help Center
- Geographic Hosting Options
- Enforcing Two Step Authentication
- Disabling File Deletion
- Disabling Package Expiration
- Set Up Checklist for Enterprise Administrators
- Setup Single Sign-On (SSO) with SAML
Frequently Asked Questions
- What is SendSafely?
- Can SendSafely Read my Files and Messages?
- Don't Other File Exchange Services have Encryption?
- Is Browser Crypto Safe?
- Is SendSafely Better than my Secure Email System?
- Why does my Email Have a Link to app.sendsafely.com?