Online Help Center
Get instant answers to common questions and learn how to use SendSafely like a pro.
Salesforce Integration
- Salesforce Integration Overview
- SendSafely Salesforce Integration Setup Checklist
- Installing the SendSafely Agent App for Salesforce
- Installing the Dropzone Connector for Salesforce (AWS Lambda)
- Installing the Dropzone Connector for Salesforce (GCP)
- Installing the Dropzone Connector for Salesforce (Microsoft Azure)
Zendesk Integration
- SendSafely for Zendesk Messaging and Chat
- Using a SendSafely Workspace for Authenticated File Distribution with Zendesk Guide
- Zendesk Integration Overview
- Installing the Portal Widget for Zendesk
- Installing the Zendesk Agent App
- Installing the Dropzone Connector for Zendesk (AWS Lambda)
Intercom Integration
Freshdesk Integration
- Installing the Dropzone Connector for Freshdesk (AWS Lambda)
- Installing the Dropzone Connector for Freshdesk (GCP)
- Installing the Dropzone Connector for Freshdesk (Microsoft Azure)
- SendSafely Freshdesk Integration Setup Checklist
- Freshdesk Integration Overview
- Installing the Portal Widget for Freshdesk
SendSafely Actions
Quick Start Guides
Quick Start Videos
SendSafely Dropzone
- Hosted Dropzone Set Up
- Dropzone Connectors
- Dropzone Management for SendSafely Administrators
- Embeddable Dropzone Widget Overview
- Renaming files uploaded to a Dropzone
- Building a Encrypted Web Form using the SendSafely Dropzone API
SendSafely Workspaces
- Workspace Sub Folder Access
- Transferring Workspace Ownership
- Downloading Multiple Workspace Files and Folders
- Archiving and Restoring Workspaces
- Restoring a Deactivated User
- Centralized Workspace Management for Administrators
General Information
- Two-Factor Authentication
- New User Setup Guide
- Browser support for SendSafely StreamSaver
- Plan Specifications and Limits
- SendSafely GDPR Statement
- System Requirements and Browser Compatibility
User Help Center
- Using Contact Groups for teams
- Using your SendSafely Personal URL
- Best Practices for Using Trusted Browsers
- Exporting and Importing a Trusted Device Key
- Obtaining an API Key and API Secret
- Resetting your Password
SendSafely Outlook add-in (New)
SendSafely Outlook Plugin (Legacy)
- Error "The program cannot access the file because it is being used by another process"
- Update for SendSafely Outlook Plug-in (Standalone Installer)
- Outlook Plug-in Release Notes by Version
- Installing the Outlook Plug-in
- The SendSafely Plugin has Disappeared from Outlook!
- SendSafely Buttons are disabled / greyed-out
SendSafely for Chrome and Gmail
Platform Integrations
SendSafely APIs
Tools and Utilities
Enterprise Help Center
- Master Key Rotation
- Setting up a custom URL for your SendSafely portal
- Upload using Google Drive
- Long Term Data Storage & Auditability for Compliance
- Set Up Checklist for SendSafely Administrators
- Setup Single Sign-On (SSO) with SAML
Frequently Asked Questions
- What is SendSafely?
- Can SendSafely Read my Files and Messages?
- Don't Other File Exchange Services have Encryption?
- Is Browser Crypto Safe?
- Is SendSafely better than my "secure" email system?
- Why does my Email Have a Link to app.sendsafely.com?