The following configuration updates are required prior to installing the latest version (v 1.5) of the SendSafely Salesforce App for Service Cloud.
The SendSafelyCanvasLifecycleHandler enables the new PDF and image preview modal functionality for this new 1.5 release Prior to installation, the Salesforce Profile(s) configured to access the SendSafely Canvas Application will need access to this SendSafelyCanvasLifecycleHandler class. This generally should include all of your agent profiles that are using the SendSafely App.
To assign the Profiles follow these steps:
- Go to the Salesforce Setup console screen and type "Apex" into the Quick Find box
- Click Apex Classes.
- Click "Security" on the SendSafelyCanvasLifecycleHandler class.